Your Privacy is Our Business


Collect, Use and Disclosure of Your Information

Information about a client’s medical and family health history is needed to provide appropriate care. We will be fair in the way we collect information about our clients. This information is generally collected from the client, and otherwise with the client’s consent. However, from time to time we may receive client information from others. When this occurs we will, wherever possible, make sure the client knows we have received this information.

To ensure quality and continuity of client care, a client’s health information has to be shared with other health care providers from time to time. Some information about clients is also provided to private health funds if relevant, for billing and rebate purposes.

It is necessary to keep clients’ information after their last attendance at Preggi Bellies for as long as is required by law or is prudent having regard to administrative requirements.


Access

A client has a right to access their information. They may ask to view the information or ask for a copy of a part or of the whole record. While not required to give reasons for their request, a client may be asked to clarify the scope of their request.

There are some circumstances in which access may be denied but in such an event, the client will be advised of the reason.

If a client finds that the information held on them is not accurate or complete, the client may have that information amended accordingly.

Upon request a client’s health information held by Preggi Bellies will be made available to another health service provider.


Complaints

It is important to us that your expectations about the way in which we handle your information are the same as ours.

Please do not hesitate to discuss any concerns, questions or complaints about any issues relating to the privacy of your personal information with us.